Outsourced Credit Control Specialists
Helping UK Businesses Get Paid Faster
Professional outsourced credit control and debt recovery services that improve cash flow, reduce debtor days and protect valuable customer relationships.
Extension of your business
20+ Years
Experience
Dedicated
Credit Controllers
Birmingham &
Liverpool Offices
Trusted Nationwide
Helping businesses across the UK improve cash flow since 2002.
Midland Credit Control specialise in confidential outsourced credit control and debt recovery from our offices in Birmingham and Liverpool. We have a team of dynamic credit controllers and debt recovery agents who are highly skilled and respond quickly and effectively to the needs of our clients. We offer a transparent system with no hidden overheads.
Professional Credit Control Services
Tailored solutions to improve your cash flow and reduce risk.
Our credit control service allows an immediate solution on a permanent or temporary basis to managing your cash-flow. We are extremely cost effective and can reduce your overheads as you are not paying for holidays, sick pay, staff pension, training etc.
We run as a seamless integration of your business whilst working remotely from our own offices. We use an email address set up on your system and answer our phones as you do so your clients perceive we are a department within your business.
Our debt recovery service recovers monies due to you in a timely and effective manner whilst keeping a good working relationship with your customers. Our initial letter is even sent free of charge. Click on the Services tab at the top for further details.
How It Works
A Simple, Effective Process
Consultation
We discuss your needs and objectives.
Review Accounts
We review your accounts and credit control process.
Dedicated Controller
We assign a dedicated controller who learns your business.
Improved Cash Flow
We deliver results and improve your cash flow.
Proudly Supporting Businesses Across The UK
Credit control is one of the most critical functions of a business, especially in today’s climate and is responsible for reducing the wait for payment and thus improving cash flow. It takes time, resources and expertise to run a successful credit management facility and many businesses see outsourcing as more cost effective and efficient without the fixed costs of financing something in-house.
Midland Credit Control are a specialist credit control and debt collection company operating professionally and confidentially on your behalf. We can assume responsibility for this vital business function allowing you to spend time and resources focusing on other areas of your business whilst feeling secure that your credit management is in the hands of experts.
What does Midland Credit Controls outsourced service involve?
- A pro-active not a reactive approach to credit control.
- A review of internal systems and procedures with suggestions to increase efficiency where required.
- Contact with client before due date of invoice to confirm receipt, agree payment dates and resolve any disputes.
- A series of confidential phone calls and emails chasing up due balances.
- Monitoring of overdue invoices with follow up phone calls.
- Escalation to the nominated client contact to resolve any queries or disputes.
- Where needed, escalation to issue a Letter Before Action.
- Regular in-depth reporting on progress.
- Dedicated credit controller and account manager.
- Trial period available.
Benefits of outsourcing to Midland Credit Control
- Faster payments and improved cash flow.
- Releases you to focus on other core areas of your business.
- More cost effective than employing experienced & dedicated credit control staff.
- Avoids the costs associated with recruiting, training and retaining employees.
- No challenges or expenses associated with annual leave, sick leave, parental leave, employers pension contributions.
- Preserve and build on good customer relationships.
- Reduce the need for additional funding so saving you money on borrowing fees.
- Access to advice and guidance when an invoice becomes due.
- Peace of mind knowing your credit control is in the hands of experts.
What Our Clients Say
I have worked with Heather and Tony for some time and have always found them to be a pleasure to work with. They have established strong working relationships with both my finance team and the customers. They have the ability to persuade the customers to pay with their friendly manner, yet they also have the ability to take a firmer stance if the situation requires it. I strongly recommend Heather, Tony and their team if you are considering out sourcing your credit control function.
Outsourcing Credit control to Midland Credit Control is one of the best decisions we have made – I can wholeheartedly recommend Heather & Tony @ MCC – their professionalism and diligence shines through in their work. Their excellent work has had a positive impact on our cash flow, and more importantly on our business overall. Interestingly, in the sensitive world of credit control and cash collection, the feedback from our customers has also been excellent.
Thank you so much for your diligence in ensuring that I received payment for invoices that were overdue by a number of months.
As a small business owner, it is really important that my invoices are paid promptly, and I do not have time or the expertise to be chasing bad debts so it was a relief to me that you were able to take on this case and ensure I was paid the money that I was entitled to.
I approached you as I believed that I needed professional support in order for the invoices to be paid and I was delighted by the service you gave me. You kept me informed at every step of the way and liaised with the debtor on my behalf; taking the stress out of the situation for me. I am relieved to have now received the money I was entitled to without having to go through a long drawn out process and I will definitely use your services again should I have a similar problem in the future. I will also recommend Midland Credit Control to colleagues and associates.
I have used Midland Credit Control for the last four years. They are always quick to respond and never let me down with with any of my requirements, making my life so much easier!
Ready To Improve Your Cash Flow?
Speak to one of our experienced credit control specialists today.
Got Questions? We’ve Got Answers
We cover the whole of the UK extensively and also to parts of Europe and America from our offices in Birmingham and Liverpool. We only need online access to your accountancy software and an email address to get started.
Cost saving is one of the key benefits of outsourcing this function. However, the figure will vary depending on the size of the organisation and the number of transactions and vendors it employs. Several businesses have saved costs ranging between 40-60%. Additionally, streamlining processes and improving efficiency adds to your overall savings.
Absolutely not! Any business, irrespective of its size, can benefit from outsourcing the credit control function. Most businesses tend to benefit from outsourcing as it is cost effective and offers significant expertise, which may not be available in-house. Furthermore, outsourcing enables a business to free up more time and focus on boosting its growth.
We will assess your existing sales ledger and recommend a weekly number of hours that we feel would be of benefit. We charge a fixed hourly rate so you will always be aware of the weekly or monthly cost and be able to budget accordingly. Our service is totally transparent so there are no hidden surprises.
Getting started is simple. and tell us more about your business and your outstanding sales ledger. We provide a free no-obligation discussion, followed by a suitable proposal to get started. We look forward to hearing from you.
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