Midland Credit Control specialise in confidential outsourced credit control and debt recovery from our offices in Birmingham and Liverpool. We have a team of dynamic credit controllers and debt recovery agents who are highly skilled and respond quickly and effectively to the needs of our clients. We offer a transparent system with no hidden overheads.

Why choose
Midland Credit Control?

We are experienced in working with a variety of industries including:

Industrial – Construction – Manufacturing – Engineering – I.T – Accounting – Communications and Recruitment.

We work in accordance with the ISO 9001 standard of Quality Assurance.

Our credit control service allows an immediate solution on a permanent or temporary basis to managing your cash-flow. We are extremely cost effective and can reduce your overheads as you are not paying for holidays, sick pay, staff pension, training etc.

We run as a seamless integration of your business whilst working remotely from our own offices. We use an email address set up on your system and answer our phones as you do so your clients perceive we are a department within your business.

Our debt recovery service recovers monies due to you in a timely and effective manner whilst keeping a good working relationship with your customers. Our initial letter is even sent free of charge. Click on the Services tab at the top for further details.

Credit control is one of the most critical functions of a business, especially in today’s climate and is responsible for reducing the wait for payment and thus improving cash flow. It takes time, resources and expertise to run a successful credit management facility and many businesses see outsourcing as more cost effective and efficient without the fixed costs of financing something in-house.

Midland Credit Control are a specialist credit control and debt collection company operating professionally and confidentially on your behalf. We can assume responsibility for this vital business function allowing you to spend time and resources focussing on other areas of your business whilst feeling secure that your credit management is in the hands of experts.

What does Midland Credit Controls outsourced service involve?

  • A pro-active not a reactive approach to credit control.
  • A review of internal systems and procedures with suggestions to increase efficiency where required.
  • Contact with client before due date of invoice to confirm receipt, agree payment dates and resolve any disputes.
  • A series of confidential phone calls and emails chasing up due balances.
  • Monitoring of overdue invoices with follow up phone calls.
  • Escalation to the nominated client contact to resolve any queries or disputes.
  • Where needed, escalation to issue a Letter Before Action.
  • Regular in-depth reporting on progress.
  • Dedicated credit controller and account manager.
  • Trial period available.

Benefits of outsourcing to Midland Credit Control

  • Faster payments and improved cash flow.
  • Releases you to focus on other core areas of your business.
  • More cost effective than employing experienced & dedicated credit control staff.
  • Avoids the costs associated with recruiting, training and retaining employees
  • No challenges or expenses associated with annual leave, sick leave, parental leave, employers pension contributions.
  • Preserve and build on good customer relationships.
  • Reduce the need for additional funding so saving you money on borrowing fees.
  • Access to advice and guidance when an invoice becomes due.
  • Peace of mind knowing your credit control is in the hands of experts

CALL 0121 440 6210

Reducing debtor days, creating healthy cashflow and minimising your financial risk.

How do I get started?

Getting started is simple. and tell us more about your business and your outstanding sales ledger. We provide a free no-obligation discussion, followed by a suitable proposal to get started. We look forward to hearing from you.

Frequently Asked Questions

What areas do you cover?2024-02-08T22:14:18+00:00

We cover the whole of the UK extensively and also to parts of Europe and America from our offices in Birmingham and Liverpool. We only need online access to your accountancy software and an email address to get started.

How much can I save by outsourcing my credit control function?2024-02-08T22:14:12+00:00

Cost saving is one of the key benefits of outsourcing this function. However, the figure will vary depending on the size of the organisation and the number of transactions and vendors it employs. Several businesses have saved costs ranging between 40-60%. Additionally, streamlining processes and improving efficiency adds to your overall savings.

Should my business be a specific size in order to outsource the credit function?2024-02-08T22:14:07+00:00

Absolutely not! Any business, irrespective of its size, can benefit from outsourcing the credit control function. Most businesses tend to benefit from outsourcing as it is cost effective and offers significant expertise, which may not be available in-house. Furthermore, outsourcing enables a business to free up more time and focus on boosting its growth.

How do I pay for outsourcing my credit control?2024-02-08T22:13:59+00:00

We will assess your existing sales ledger and recommend a weekly number of hours that we feel would be of benefit. We charge a fixed hourly rate so you will always be aware of the weekly or monthly cost and be able to budget accordingly. Our service is totally transparent so there are no hidden surprises.

How do I get started?2024-02-08T22:13:54+00:00

Getting started is simple. and tell us more about your business and your outstanding sales ledger. We provide a free no-obligation discussion, followed by a suitable proposal to get started. We look forward to hearing from you.

Contact Us!

Midland Credit Control Enquiries

224 Broad Street
West Midlands
B15 1AZ​

54 St. James Street
L1 0AB
0151 440 2963

Call 0121 440 6210


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